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Q&A
Hello dear customer,
I'm Stella A from Stylekorean team.
Nope, it looks like our md team makes a mistake. We will ix it but this one is from COSRX.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hi,
I recently bought this product from you. But couldn't find the expiration date. Can tell me how long can I store it?
Hello dear customer,
I'm Stella A from Stylekorean team.
For eye cream, you can use it 12 months after opening date.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Is this an oil-free cleanser?
Hello dear customer,
I'm Stella A from Stylekorean team.
yes, this is the water based cleanser.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hi I was wondering if Laneige is only for teens?
Hello dear customer,
I'm Stella A from Stylekorean team.
Nope, it can be used start from age 18 and more!
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello, I was wondering when you will stock up on the sulwhasoo gift set? I'm very interested in the product.
Thank you for your time.
Hello dear customer,
I'm Stella A from Stylekorean team.
We are not sure if we will re-stock this product. I will definitely convey your request to our MD team.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
N21 is darker than C21 :)
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Can I ask the expired date of this product?
Hello dear customer,
I'm Stella A from Stylekorean team.
If it's not in our clearance sale means that its expiration date more than 1,5 years.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
It consists 5 pieces of sheet mask.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hi, I couldn't find information on how big the bottle is. I would like to know the size of the bottle in ml. Thank you!
Hello dear customer,
I'm Stella A from Stylekorean team.
It's 50ml :)
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
We are sorry, but we can give you the manufacturing date. But if it's not in our clearance sale mostly the manufacturing date is this year.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
It can be used for oily/ combination skin. But if you break out easily I do recommend Benton products.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
I have been considering buying the Pyunkang Yul moisture set or the Sum37 Waterfull set but since neither mention what skin type the product is for I don't know if they will work for me. I have combo to oily dehydrated skin. My skin produces a lot of oil in my t-zone area when I don't get enough deep moisture to balance it. Will either of these skin care sets work for my skin type or should I try something else. I wanted to get a whole set if possible.
Hello dear customer,
I'm Stella A from Stylekorean team.
I would like to recommend pyunkang Yul, it is one of our best selling and it suitable for all skin types. It also has natural ingredients that even sensitive skin can used.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
We would like to say sorry but we won't be able to tell the manufacturing date since we always re-stocking our products.
but if it's not in our clearance sale mostly the manufacturing date is this year.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Quisiera saber cuanto saldria en pesos mexicanos? Y si puedo depositar en alguna cuenta en Oxxo
Hello dear customer,
I'm Stella A from Stylekorean team.
We are sorry, but we only accept question in English. Please do re-send your Q in English! :)
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
Until there is no custom problem in Indonesia.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
Currently we are not accepting order from Indonesia.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
The original pad and pimple pad are the same.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
It might take a while. Hopefully by the next 2 weeks it will be restocking,
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hello dear customer,
I'm Stella A from Stylekorean team.
If you have a severe acne, I do recommend to use COSRX products.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
hi. Do u deliver to Malaysia?
Hello dear customer,
I'm Stella A from Stylekorean team.
Yes, we do delivered to Malaysia :)
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Why can't I see how tall the things I'm buying are going to be? It is hard to assume how big it will be from just a picture.
Thank you!
Hello dear customer,
I'm Stella A from Stylekorean team.
Based on the following data that we shows how many ml the products are. So from that you can see the aprox. tall
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Dear Seller,
I just received my stuff today, however, there is a item missing: [holika holika] Aloe Soothing Multi Patch 1 EA: $1.64. I'm really want this stuff, can you take a note and ship me this stuff on my next order. Please advice. Thank you.
Hello dear customer,
I'm Stella A from Stylekorean team.
We are sorry for the inconvenient. Please send your order number, the product missing, and pict of your package to help@stylekorean.com / help_stylekorean@siliconii.net ! We will try to solve your problem ASAP.
Hope it helps!
Thank you.
[From: STYLEKOREAN]
Hi, I purchased this specifically to avail the 60ml Toner because I am travelling and I really love this product, however upon receiving my parcel, to my dismay, the 60ml toner wasn't included.
I don't know why it wasn't there but I did get the 340ml toner, foundation, lip tint cube and concealer. Can you please clarify what just happened? Btw I've been a customer for quite sometime and this is the first time I encountered something like this.
Hello dear customer,
I'm Stella A from Stylekorean team.
We are sorry for the inconvenient. Please send email to help_stylekorean@siliconii.net along with your order number and picture of the products! :) We will try to solve it ASAP.
Hope it helps!
Thank you.
[From: STYLEKOREAN]