This balm cleanser cleans your skin effectively, it is able to remove the heaviest makeup, while removing all the dirt and greasy residues from the inside of your pores. Its solid texture begins to transform into oil with the contact of your skin, when massaging it it is emulsified and is very pleasant to use. It is easily removed with water, leaving the skin with a comfortable feeling of cleansing and hydration. I think this is an amazing cleansing balm, it effortlessly removed my makeup even waterproof, it's super gentle and doesn't irritate my eyes. Just love the smell and includes a spatula to scoop product easily. You don't need to do the two-step cleaning, but I have oily skin so I apply a mild foam cleaner to complete my cleaning routine.