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Q&A

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  1. Back in stock

    Author
    w.a...
    Date
    2017-06-16
    Status
    Answered
    Question
    When will this item be back in stock? I wanted to buy one in a couple of days how long will it take to restock?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It usually take 1-2 weeks. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  2. hello secret

    Author
    zar...
    Date
    2017-06-16
    Status
    Answered
    Question
    This is secret post
  3. 3ce blush cushions

    Author
    est...
    Date
    2017-06-16
    Status
    Answered
    Question
    Will the color "coral" be available soon, along with the other 3ce blush cushions you have .
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are trying our best to provide all the 3ce products. Some are gonna up on our website soon but there are few products that will not be available on our site. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  4. Volume Pricing

    Author
    Lor...
    Date
    2017-06-16
    Status
    Answered
    Question

    Good Morning, 

    I established a wholesale account with your company this morning.  Is there a separate pricing structure for B2B customers?  

    I'm looking to purchase in volume and the pricing reflected on the website makes that impossible.  

    Thanks for your time, 

    Lori Myers
    President
    Kennedy Holdings, Inc

    +1 253-691-0800

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, there are different system and prices if you want to but\y wholesale. 

    Please do refer to:

    http://www.stylekorean.com/shop/apply_wholesale.php

    http://www.stylekorean.com/wholesale

     

    If you already applied to our wholesale program, please email to the email address there or wait until our staff contact you. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  5. Night use

    Author
    luk...
    Date
    2017-06-15
    Status
    Answered
    Question
    Can this product be used at night? How thick is it to be applied?
    Answer

    ​Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes it can be used both day and night. The texture is more to gel type rather than the watery type.

       

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  6. [AprilSkin] Turn-Up Color Treatment #Peach Pink

    Author
    ase...
    Date
    2017-06-15
    Status
    Answered
    Question

    can you please have the bleach treatment ?? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  7. Refill?

    Author
    fig...
    Date
    2017-06-15
    Status
    Answered
    Question
    Does this come with a refill at this price? Thank you.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    yes, the come with refill. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  8. Tanned skin secret

    Author
    Nin...
    Date
    2017-06-14
    Status
    Answered
    Question
    This is secret post
  9. About collagen in ingredients

    Author
    nad...
    Date
    2017-06-14
    Status
    Answered
    Question
    I see that this product contains collagen, is that pig collagen or not? Thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Based on what they said on their website, it say that it contains Hydrolyzed collagen.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  10. hai admin stylekorean.com

    Author
    nes...
    Date
    2017-06-13
    Status
    Answered
    Question

    min, aku tinggal di indonesia dan aku gak punya kartu kredit nih, kalo mau beli sesuatu disini apa harus punya kartu kredit? gak bisa di bayar melalu debit ? kalo bisa gimana ya langkah-langkahnya buat bayar melalu debit? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    For Indonesia, we have doku.

    http://dokuwallet.com/id/faq-user

    https://www.instagram.com/p/BSrz_Pshl7E/

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  11. made in product

    Author
    inn...
    Date
    2017-06-13
    Status
    Answered
    Question
    This product is original product from korea right? Not the production from china which is sold in korea?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, as we stated "We sell Korean cosmetics" 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  12. Expired

    Author
    inn...
    Date
    2017-06-13
    Status
    Answered
    Question
    Does this mask expire shortly or still long?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If the products are not in the clearance sale means their expired is still long.

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  13. Need Info

    Author
    dko...
    Date
    2017-06-12
    Status
    Answered
    Question

    Hi I'm Dini from Indonesia.

    I want to order Nature Republic Ginseng Silk Emulsion and toner.

    Is the bottle packaging made from glass? Is it save to delivery to Indonesia? I'm worry if the bottle broken on the way to Indonesia.

    How if the bottle broken? 

    thanks you.

     

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    So far that I know it is made from plastic. We wrapped our product with bubble wrap for several time to reduce the chance it's getting broken. If by any chance the product is broke when reached your place, you can send the complain along the way with the picture as an evidence to help@stylekorean.com and we will send the refund/ product again. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  14. Pyunkang Yul] Moisture Cream 100ml secret

    Author
    nel...
    Date
    2017-06-12
    Status
    Answered
    Question
    This is secret post
  15. 3ce X lily maymac

    Author
    ase...
    Date
    2017-06-11
    Status
    Answered
    Question

    3ce still have the lipstick colors that they had in their collab with lily maymac but in another packaging so can you please try to have them please! 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Sure, we will try. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  16. they have in stock secret

    Author
    isa...
    Date
    2017-06-11
    Status
    Answered
    Question
    This is secret post
  17. Awesome

    Author
    San...
    Date
    2017-06-11
    Status
    Answered
    Question
    It's very good, it's hard to find a good product nowadays. Making it smooth and everything!!
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Thank you for your review. But you will get points if you post in review section! :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  18. colour

    Author
    fir...
    Date
    2017-06-10
    Status
    Answered
    Question
    there is no any colour? I actually want other colour.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The current available color is no. 3 and 9

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  19. Does this come with an extra filling?

    Author
    803...
    Date
    2017-06-10
    Status
    Answered
    Question

    Hi,

     

    Is $34.5 the price for just one box with one filling inside, or one box with one filling inside and another filling(1box+two fillings)? one filing has 15g foundation.

     

    Thanks for the help!

     

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    1 box with 2 cushion. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  20. Chosungah 22 C & T Luminous Foundation

    Author
    dso...
    Date
    2017-06-10
    Status
    Answered
    Question

    I use to purchase a foundation like this at Sephora in the U.S.  I used the lightest shade which was described as light with peachy undertones.  I have not been able to find this foundation anywhere in the U.S. or on-line.  The foundation purchased at Sephora had 4 shades to choose from.  I am wondering if you know if this is the right shade of this foundation since I only see the one color available.  I loved this foundation.  Thank you.

    Deborah 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The one that we have is #1 Light Beige.   

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  21. Skin tone

    Author
    sne...
    Date
    2017-06-10
    Status
    Answered
    Question
    Will this shade indian skin tone well.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm not sure about that since I didn't know your skin tone. Might you give me more information like for example when you use other cushion which number it is?

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  22. SLS free?

    Author
    kni...
    Date
    2017-06-09
    Status
    Answered
    Question
    Hi team, Does this shampoo contain Saudium Laureth Sulphate (SLS)? Thank you.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Based on their ingredients is yes. It is free from SLS. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  23. Payment

    Author
    Mar...
    Date
    2017-06-09
    Status
    Answered
    Question
    Can i pay by cash on delivery and by peso im from philippines if it can be how much in peso i want also to order the qi & jin essence if there is a product here in the philippines where to buy i hope there is here in my province urdaneta, pangasinan
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Currently we don't have COD method. All the payment is using dollar. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  24. Innisfree

    Author
    Ayu...
    Date
    2017-06-09
    Status
    Answered
    Question
    Hallo im from indonesia Apakah Innisfree jeju volcanic black head out balm ready?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    www.stylekorean.com you can check them :) Semua harga, stock, pembelian semua melalui website. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  25. Innisfree

    Author
    Ayu...
    Date
    2017-06-09
    Status
    Answered
    Question
    Hallo im from indonesia Apakah Innisfree jeju volcanic black head out balm ready?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    You can check it straight away from our website. If it says that it is available then means it's available. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  26. [Too Cool For School] Art Class By Rodin shading

    Author
    ase...
    Date
    2017-06-08
    Status
    Answered
    Question
    can you please restock Too Cool For School Art Class By Rodin shading??
    [Too Cool For School] Art Class By Rodin
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It will be re-stock but might take some times. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  27. Shipping

    Author
    aph...
    Date
    2017-06-08
    Status
    Answered
    Question
    Hi do you ship on the philippines?:)
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    yes, we did :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  28. Product Quantity

    Author
    ais...
    Date
    2017-06-08
    Status
    Answered
    Question

    Hi, Could you please confirm the quantity of the bottles and tube? I want to confirm these are not sample packages. Thanks!  

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    The size of these are the same with the original size, it's not in sample size. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  29. about refill

    Author
    Min...
    Date
    2017-06-07
    Status
    Answered
    Question

    Does this product come with refill??

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.


    yes, it does comes with refill. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]

  30. Query secret

    Author
    lim...
    Date
    2017-06-07
    Status
    Answered
    Question
    This is secret post
Payment Method PaymenyMethod_img
Delivery Method DeliveryMethod_img