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FAQs: Need More Help?

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Q&A

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Total
  1. Neogen

    Author
    lim...
    Date
    2017-05-26
    Status
    Answered
    Question
    Is this big container? How many pads and ml?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It consist 30 pads and 200ml. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  2. Medicube Red Cream

    Author
    amy...
    Date
    2017-05-26
    Status
    Answered
    Question

    Dear stylekorean, when is the Medicube Red Cream going to be restocked??

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I'm sorry. We are not going to re-stock any products from medicube.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  3. [3 Concept Eyes] Lily Maymac Matte Lip Color #908 secret

    Author
    iwo...
    Date
    2017-05-25
    Status
    Answered
    Question
    This is secret post
  4. For The Last Time secret

    Author
    far...
    Date
    2017-05-25
    Status
    Answered
    Question
    This is secret post
  5. [Huxley] Cleansing Duo (Cleansing Water + Cleansin…

    Author
    pa....
    Date
    2017-05-25
    Status
    Answered
    Question

    I was wondering if someone can tell me how many ml/oz the cleansing water and cleansing gel is. This would be very helpful. Thank you. 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Both are 200ml. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  6. NEOGEN secret

    Author
    cez...
    Date
    2017-05-25
    Status
    Answered
    Question
    This is secret post
  7. Huxley secret

    Author
    car...
    Date
    2017-05-25
    Status
    Answered
    Question
    This is secret post
  8. Lily Maymac Matte Lip Color #908

    Author
    ase...
    Date
    2017-05-24
    Status
    Answered
    Question

    are you going to restock it again?? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are still not sure about that, but we will try. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  9. Expired Date for Sale Item secret

    Author
    yun...
    Date
    2017-05-24
    Status
    Answered
    Question
    This is secret post
  10. Expired Date

    Author
    yun...
    Date
    2017-05-24
    Status
    Answered
    Question

    Hi, 

     

    May I know when is the expired date of this product? Thank you. 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Other than in clearance sale, all of our products expired date is 1.5 years-2 years or more. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  11. Nature Republic

    Author
    nas...
    Date
    2017-05-24
    Status
    Answered
    Question
    Hello! I send it 20 days ago. You didnt received??
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    I already convey your message to other part of the team who will take care of your issue. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  12. Nature Republic

    Author
    nas...
    Date
    2017-05-24
    Status
    Answered
    Question
    Hello, Style Korean manager! I'm waiting more then 20 days answer about my issue Nature Republic Ginseng Toner. Last time you said it is takes few days, but I didn't received any answer from you! Also I ask you about how i can return 1 produst, can't find any instruction about return....the problem is this product you send me with this broken Nature Rep.toner.. And I don't want pay twice, return product which i don t want and toner( with issue)...because in you return police says that cuatomer have only 15 days to return. Thank you!
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.


    For this issue, please send your email at help@stylekorean.com   

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  13. Please Answe my mail~~~ secret

    Author
    far...
    Date
    2017-05-23
    Status
    Answered
    Question
    This is secret post
  14. Taeyeon albums

    Author
    ase...
    Date
    2017-05-23
    Status
    Answered
    Question

    can you please have why album?? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  15. tax

    Author
    lhy...
    Date
    2017-05-22
    Status
    Answered
    Question

    if i buy from your website do i get charged the tax? and how can i know how much the tax is?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    From our website there is no tax. But since every country has different regulations, if your country has the regulation to pay tax, that means the customer need to pay the tax. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  16. Asking For My Order Local Tracking Number secret

    Author
    far...
    Date
    2017-05-22
    Status
    Answered
    Question
    This is secret post
  17. [Tonymoly] Pureness 100 Mask Sheet #Sheabutter

    Author
    she...
    Date
    2017-05-22
    Status
    Answered
    Question

    So is there 100 masks in a pack?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It's only one. Th name of the mask is Pureness 100 :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  18. Cushion Refills?

    Author
    mar...
    Date
    2017-05-22
    Status
    Answered
    Question

    I was wondering if any of these cushions come with refills? and if not can purchase a refill?

    PONY EFFECT Everlasting Cushion Foundation 

    Troiareuke] H+ Healing Cushion 

    [Nakeup Face] WaterKing Cover Cushion #21 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Troiareuke and nakeup face doesn't come with refill. Pony effect everlasting cushion come with refill. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  19. Neogen

    Author
    car...
    Date
    2017-05-21
    Status
    Answered
    Question
    I was wondering between the difference of the bio peel gauze in wine, lemon and green tea.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Wine: prevent from pigmentation and forming wrinkles on your skin.

    Lemon: is full with Vitamin C which results in brighter, smoother, and clearer skin.

    Green tea: full of antioxidant that prevents premature aging and an anti-inflammatory that help soothe irritated skin.

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  20. Expiry date

    Author
    nes...
    Date
    2017-05-20
    Status
    Answered
    Question
    When is the expiry date of this product?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it is not in the clearance sale, usually their expired date is 1.5-2 years ahead. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  21. Expiry date

    Author
    nes...
    Date
    2017-05-20
    Status
    Answered
    Question
    When is the expiry date of this product?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it is not in the clearance sale, usually their expired date is 1.5-2 years ahead. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  22. Expiry date

    Author
    nes...
    Date
    2017-05-20
    Status
    Answered
    Question
    When is the expiry date of this product?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it is not in the clearance sale, usually their expired date is 1.5-2 years ahead. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  23. hei secret

    Author
    seh...
    Date
    2017-05-19
    Status
    Answered
    Question
    This is secret post
  24. Q&A secret

    Author
    shi...
    Date
    2017-05-19
    Status
    Answered
    Question
    This is secret post
  25. Size? secret

    Author
    eun...
    Date
    2017-05-19
    Status
    Answered
    Question
    This is secret post
  26. how much can i leave it before rinse it off?

    Author
    cam...
    Date
    2017-05-18
    Status
    Answered
    Question
    How much can i leave it on scalp&hair before i rinse it of?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    After you use it, gently massage your hair 2-3 minutes then rinse it off. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  27. CLIO Waterproof Penliner Kill Black XP

    Author
    ase...
    Date
    2017-05-18
    Status
    Answered
    Question

    Are going to have the brushliner soon??

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We will try on that. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  28. do you ship to malaysia?

    Author
    ile...
    Date
    2017-05-18
    Status
    Answered
    Question

    do you ship to malaysia?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, we do ship to Malaysia as well. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  29. expired date

    Author
    vit...
    Date
    2017-05-16
    Status
    Checking
    Question

    when is the expired, thx

    Answer
    The answer is not registered
  30. expired date

    Author
    vit...
    Date
    2017-05-16
    Status
    Answered
    Question

    when is the expired date, thx

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    All of our products other than in clearance sale their expired date is 1.5-2 years from now.

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


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