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Q&A

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Total
  1. Quantity?

    Author
    ell...
    Date
    2017-05-16
    Status
    Answered
    Question
    How many pads come in this pack?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It's 20 pieces in one package. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  2. dates

    Author
    gho...
    Date
    2017-05-16
    Status
    Answered
    Question
    please i really want to buy the cosrx snail mucin essence and the cosrx bha blackhead power liquid but it would be very helpful to know the manufacturing and expiry dates of these two products before buying. please help by letting me know.
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    If it is not in clearance sale, their expired day will be more than 1.5-2 years from now on.  

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  3. Combination Type Skin?

    Author
    Ruf...
    Date
    2017-05-16
    Status
    Answered
    Question
    Is this set okay to for combination skin types?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Is it suitable for all skin types especially for people who has a sensitive and dry skin.   

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  4. Review secret

    Author
    par...
    Date
    2017-05-16
    Status
    Answered
    Question
    This is secret post
  5. expired day

    Author
    bli...
    Date
    2017-05-15
    Status
    Answered
    Question
    what is expired day for this product?Thanks
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Usually its around 12-24 months after you open the product. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  6. Free shipping

    Author
    sma...
    Date
    2017-05-15
    Status
    Answered
    Question
    Hallo, untuk yang free shipping, setelah melakukan pemesanan lebih dr $30 itu gimana ya? Kok saya sudah pesan $30 tp masih dihitung ongkir shipping?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Kalo kamu pilih rinccos pasti ada free shipping, terus beratny gak bisa lebih dari 2 kg ya. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  7. cosrx

    Author
    gho...
    Date
    2017-05-15
    Status
    Answered
    Question
    will there be any discount or sale in cosrx in the upcoming days? can you pls inform??
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Right now we are hving cosrx promotion, for buying more than $80 you will get one step pimple pad free. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  8. Expiry Date secret

    Author
    mic...
    Date
    2017-05-15
    Status
    Checking
    Question
    This is secret post
  9. Contain secret

    Author
    pur...
    Date
    2017-05-15
    Status
    Answered
    Question
    This is secret post
  10. Pricey secret

    Author
    Nur...
    Date
    2017-05-15
    Status
    Answered
    Question
    This is secret post
  11. 1+1?

    Author
    cng...
    Date
    2017-05-15
    Status
    Answered
    Question
    Is this a buy one get one free item?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are sorry, but it is not buy 1 get 1 :) 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  12. laneige

    Author
    joc...
    Date
    2017-05-14
    Status
    Answered
    Question
    Can this be used as a night cream?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It's preferably not to be used at night. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  13. How to use Innisfree Mask Sheet

    Author
    nhu...
    Date
    2017-05-14
    Status
    Answered
    Question

    "After face wash, even out the skin texture with a toner. 2. Take out the mask and tightly place the mask onto the face, avoiding the eye and lip areas. 3. After 10~20 minutes, remove the sheet from the face and gently pat your face to let the remaining gel absorb into the skin. "

     

    So, my question is whether I need to wash my face again after the last step.

     

    Thanks!

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    For all the mask sheet, you never need to wash your face anymore. All you need to do is just tap lightly and massage your face with the remaining of the products and let them dry. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  14. New shades secret

    Author
    Nab...
    Date
    2017-05-14
    Status
    Answered
    Question
    This is secret post
  15. Dark areas

    Author
    ang...
    Date
    2017-05-14
    Status
    Answered
    Question
    Will it help remove dark spots?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It does brightening your face. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  16. Will it lighten dark areas of the face

    Author
    ang...
    Date
    2017-05-14
    Status
    Answered
    Question
    Will this help me remove acne scars, dark scars and dark spots?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes it is. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  17. belif the true cream

    Author
    yol...
    Date
    2017-05-13
    Status
    Answered
    Question

    hi id like to ask whether The True Cream Aqua Bomb is really the aqua bomb or the moisturizing bomb. Because in the product name it is aqua bomb, but in the picture it is the moisturizing bomb. thanks!

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, we do have it. First of all we are very sorry for the inconvenience, We did change the picture as well. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  18. [Holika Holika] Aqua pettie jelly BB (SPF20 PA ) 4…

    Author
    din...
    Date
    2017-05-13
    Status
    Answered
    Question

    Dear StyleKorean,

    I would like to ask about holika aqua pettie jelly bb cream. i heard they have two shades but when i see on your website, there is no option to choose. if it's possible, could you tell me about this?

     

     

    thank you 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    It is number 1, aqua beige. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  19. Online store secret

    Author
    Mee...
    Date
    2017-05-12
    Status
    Answered
    Question
    This is secret post
  20. Ingredients

    Author
    kel...
    Date
    2017-05-11
    Status
    Answered
    Question
    Do you have a list of all the ingredients in this product?
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Water, Persea Gratissima (Avocado) Fruit Extract, Squalane, Caprylic/Capric Triglyceride, Cyclopentasiloxane, Propanediol, Butylene Glycol, Persea Gratissima (Avocado) Oil, Pentaerythrityl Tetraethylhexanoate, Polyglyceryl-3 Methylglucose Distearate, Peg/Ppg/Polybutylene Glycol-8/5/3 Glycerin, Glyceryl Stearate, Butyrospermum Parkii (Shea) Butter, Peg-100 Stearate, Hydrogenated Coconut Oil, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Ethylhexylglycerin, Isohexadecane, Carbomer, Arginine, Honey Extract, Tremella Fuciformis (Mushroom) Extract, Polysorbate 80, Tocopheryl Acetate, Macadamia Ternifolia Seed Extract, Sodium Lauroyl Lactylate, Cocos Nucifera (Coconut) Fruit Extract, Anacardium Occidentale (Cashew) Extract, Alcohol Denat., Disodium Edta, Sodium Hyaluronate, Sorbitan Oleate, Ceramide Np, Hydrogenated Lecithin, Phytosphingosine, Ceramide Ap, Ethyl Hexanediol, Xanthan Gum, Cholesterol, 1,2-Hexanediol, Ceramide Eop, Phenoxyethanol, Fragrance

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


     

     

  21. Pyunkang Yull

    Author
    ang...
    Date
    2017-05-11
    Status
    Answered
    Question

    Hi. I want to know if the "Pyunkanga Yul Skin set" 3 set with 64% off offer are unlimited time? and if not, until when the promo is available? Thank You! 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We gonna sell it until the stock is finished :)   

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  22. Nature Republic ginseng royal toner. secret

    Author
    nas...
    Date
    2017-05-11
    Status
    Answered
    Question
    This is secret post
  23. Rosana Santiago secret

    Author
    ros...
    Date
    2017-05-10
    Status
    Answered
    Question
    This is secret post
  24. cushion color

    Author
    ai....
    Date
    2017-05-09
    Status
    Answered
    Question

    hello, I want to purchase the troiareuke a+ healing cushion but I don't know how to choose the color on your website? Because I know that this cushion has different colors, so how do I choose the color? 

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    For troiaruke, the only have one shade of each product. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  25. about the shipping weight secret

    Author
    ywl...
    Date
    2017-05-09
    Status
    Answered
    Question
    This is secret post
  26. innisfree orchid skin and lotion secret

    Author
    sop...
    Date
    2017-05-09
    Status
    Answered
    Question
    This is secret post
  27. SKINFOOD

    Author
    kar...
    Date
    2017-05-08
    Status
    Answered
    Question

    DOES IT CONTAIN PARABEN?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Skinfood stated that all of their products are paraben free. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  28. Gifts offer

    Author
    gab...
    Date
    2017-05-08
    Status
    Answered
    Question

    Please, just to confirm. This offer includes not only "Laneige Water Bank Moisture Cream" but also the 5 items at the bottom of photo as gifts?

    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    Yes, it is. 

      

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  29. Product damaged

    Author
    nas...
    Date
    2017-05-08
    Status
    Answered
    Question
    Dear manager, 1)I have a problem with one of the item I received, "Natural Republic ginseng royal silk toner". Received it couple of days ago, opened a parcel, everything was wet inside due to a bottle damage. So the question is, how do I send it back? Where is instructions for that? 2)(Clio) Kill cover liquid founwear cushion set, just want to return it. It was in the same box. Therefore, can I put both products, damaged and unwanted one in the same box when I send it back? It is very upsetting, that this is happened, cause I always order stuff from you. Now I even have to pay for a shipping :(
    Answer

    Hello dear customer,

    I'm Stella A from Stylekorean team.

     

    We are really sorry. First, please do sent the picture to our email help@stylekorean.com and then we gonna see what we can do the best. We are really sorry. 

     

    Hope it helps! 

     

    Thank you.

    [From: STYLEKOREAN]


  30. Expiry Date

    Author
    fai...
    Date
    2017-05-08
    Status
    Checking
    Question
    Hi Can you share this product expiry date/ year? thanks
    Answer
    The answer is not registered
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