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Q&A

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  1. Blush

    Author
    thc...
    Date
    2017-01-06
    Status
    Answered
    Question
    I already ordered this but I wonder if I can still switch out the blush palette to a diff color
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Sorry for that.

     

    We can't change a different color

     

    Thanks.

     

    [From. Stylekorean]

  2. Blush

    Author
    thc...
    Date
    2017-01-06
    Status
    Answered
    Question
    Can I switch out this blush palette with a different color??
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Sorry for that.

     

    We can't change a different color

     

    Thanks.

     

    [From. Stylekorean]

  3. Order Number #2016122216032334 secret

    Author
    apr...
    Date
    2017-01-05
    Status
    Answered
    Question
    This is secret post
  4. Restocking

    Author
    est...
    Date
    2017-01-05
    Status
    Answered
    Question
    I was wondering when the Nature Republic Aloe Vera soothing gel Would be restocked
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    You can buy this product now.

     

    Thanks.

     

    [From. Stylekorean]

  5. Foundation colour secret

    Author
    bkl...
    Date
    2017-01-05
    Status
    Answered
    Question
    This is secret post
  6. Re: Refill included?

    Author
    ywk...
    Date
    2017-01-04
    Status
    Answered
    Question
    Is this inclusive of the refill?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product is inclusive of a refill.

     

    Thanks.

     

    [From. Stylekorean]

  7. Foundation colour secret

    Author
    bkl...
    Date
    2017-01-04
    Status
    Answered
    Question
    This is secret post
  8. product inquiries

    Author
    ade...
    Date
    2017-01-04
    Status
    Answered
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    The components of this product is essense sample 8ml, essential balacing water EX 125ml , essential balacing water EX sample 15ml , Essential balancing Emulsion 125ml, Essential balancing Emulsion sample 15ml , Essential Rejuvenating Eye Cream EX 3.5ml, Essential Firming Cream EX sample 5ml.

     

    Thanks.

     

    [From. Stylekorean]

  9. about product expiration dates

    Author
    lz....
    Date
    2017-01-03
    Status
    Answered
    Question

    Hi! I have a question about expiration date. What is the range of the expiration dates of the products sold on StyleKorean? Are the expiration dates within next year? Is it different for every product? If it is different for every product, is there anywhere on the product detail page that shows what is the range of expiration dates for a specific product? Thank you very much!       

     

    Zhou

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Expired date of this product is on 2019.02

     

    Thanks.

     

    [From. Stylekorean]

  10. shipping price

    Author
    sue...
    Date
    2017-01-02
    Status
    Answered
    Question

    Hello, I want to order 2 Neogen Bio-Peel, both  weight 500 gr.  My address is in Vietnam, if I choose Korean Post, as your website informed it should be 4.67 USD. But when I checkout, the shipping price is at 6.17 USD. I can't get it. Can you explain it to me.

    Thank you.

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Shipping price is included box weight and bubble weight.

     

    Thanks.

     

    [From. Stylekorean]

  11. Packaging

    Author
    hey...
    Date
    2017-01-02
    Status
    Answered
    Question

    My friend bought two of these prodcut from here and the the protective seal was never sealed so it leaked and the box was wet, she decided to keep it anyways I see there's another question about the same thing and I want to buy this but I'm afraid the pads will arrive dried. All the packagings come like this or..? 

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Leak Adhesion of seal is by manufacturing of Cosrx.

     

    But, Now it is supplemented.

     

    Thanks

     

    [From. Stylekorean]

  12. ml

    Author
    hoo...
    Date
    2017-01-02
    Status
    Answered
    Question
    How many ml does it contain?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product is 140ml

     

    Thanks.

     

    [From. Stylekorean]

  13. what line this emulsion?

    Author
    riv...
    Date
    2017-01-01
    Status
    Answered
    Question

    hi,what line this emulsion from? secret repair or time energy?because the product item and the picture is not the same.And also may I know the size?thank you

    Answer

    Hello dear customer.

     

    I'm jimi of stylekorean manager

     

    it is time energy line.

     

    Thanks.

     

    [From. Stylekorean]

  14. Expiration Date

    Author
    tra...
    Date
    2016-12-31
    Status
    Answered
    Question

    Hello,

     

    I would like to know the expiration date for this product. 

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Expired date of this product is 2018.09.16

     

    Thanks.

     

    [From. Stylekorean]

  15. Hi can you tell me the expire date of this one ? T…

    Author
    kak...
    Date
    2016-12-31
    Status
    Answered
    Question
    When it is expire ? Can u plz answer coz I will shop until tmr .
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Manufacture date is 2015.02.09

     

    Thanks.

     

    [From. Stylekorean]

  16. Acne n spot secret

    Author
    kak...
    Date
    2016-12-31
    Status
    Answered
    Question
    This is secret post
  17. Sulwhasoo] Essential Balancing Emulsion 125ml

    Author
    tra...
    Date
    2016-12-31
    Status
    Checking
    Question

    Can I ask for the expiration of this product?

    Answer
    The answer is not registered
  18. [Sum37] Waterfull Skin&Lotion 3 type Special set

    Author
    prm...
    Date
    2016-12-30
    Status
    Answered
    Question

    hello

    i'd like to ask a few such as:

    how volume (ml) each item ?

    could you please descript each items in this SET items?

    how many items in this set ? (is it include the mini size ?)

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Component of this set is

     

    Water-ful Skin refresher 170ml

    Water-ful Re-balancing Gel lotion 120ml

    Water-ful Timeless Water Gel Cream 20ml

    Water-ful Skin refresher sample 20ml

    Water-ful Re-balancing Gel Lotion sample 20ml

    Secret Essence sample 12ml 

    Skin Saver Essential Cleansing Foam sample 40ml

     

    Thanks.

     

    [From. Stylekorean]

  19. [Sum37] Time energy skin 3type special set

    Author
    prm...
    Date
    2016-12-30
    Status
    Answered
    Question

    hello

    i'd like to ask a few such as:

    how volume (ml) each item ?

    could you please descript each items in this SET items?

    how many items in this set ? (is it include the mini size ?)

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Component of this set is

     

    time energy skin resetting refining Toner 160ml

    time energy skin resetting softening Emulsion 130ml

    time energy skin resetting moist Firming Cream 50ml

    time energy skin resetting refining Toner sample 20ml

    time energy skin resetting softening Emulsion sample 20ml

    time energy skin resetting moist firming Cream sample 10ml

    time energy skin resetting repairing Serum 5ml

    Secret Programming Mask 1EA

    Skin saver Essential Cleansing Foam sample 40ml

     

    Thanks.

     

    [From. Stylekorean]

  20. The History of Whoo Qi & Jin Cream

    Author
    Xfo...
    Date
    2016-12-30
    Status
    Answered
    Question

    Hi, what is the expiration date for the The History of Whoo Qi & Jin Cream (http://www.stylekorean.com/shop/the-history-of-whoo-qi-jin-cream/2643/)?

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Expired date of this product is 2018.09.17

     

    Thanks.

     

    [From. Stylekorean]

  21. Refill?

    Author
    tha...
    Date
    2016-12-29
    Status
    Answered
    Question
    Does this include refill?
    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product include a refill.

     

    Thanks.

     

    [From. Stylekorean]

  22. Missha First Treatment Essence Wholesale secret

    Author
    euf...
    Date
    2016-12-28
    Status
    Answered
    Question
    This is secret post
  23. the different??

    Author
    lid...
    Date
    2016-12-28
    Status
    Answered
    Question

    what the different tony moly galactomyces 94,5% and 96,5 % ?? i really confused and already search at website n still dont know the different  

    please replay asap bcos today i want to buy it thx u 

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    The difference is Ingredients, Rate of Galactomyces and purpose

     

    Galactomyces 94.5% first essence is Frist step of skin care for basic make-up and Skin tone care and skin texture care

     

    Galactomyces 96..5% light essence is for fast absorption.

     

     

    Thanks.

     

    [From. Stylekorean]

  24. Shipping secret

    Author
    yna...
    Date
    2016-12-27
    Status
    Answered
    Question
    This is secret post
  25. Innisfree eyeshadow pencil

    Author
    ann...
    Date
    2016-12-27
    Status
    Answered
    Question

    Hello,

     

    I would like to know which color do you have for this eyeshadow pencil?

    http://www.stylekorean.com/shop/innisfree-shadow-pencil-10-3.5g/14309636843474/

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    I add color information on description page.

     

    Thanks.

     

    [From. Stylekorean]

  26. Sulwhasoo evenfair perfecting cushion #21

    Author
    lem...
    Date
    2016-12-27
    Status
    Answered
    Question

    Does this not have a refill??

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    This product is including a refill

     

    Thanks.

     

    [From. Stylekorean]

  27. Order Number: 2016122216032334 secret

    Author
    apr...
    Date
    2016-12-26
    Status
    Answered
    Question
    This is secret post
  28. Order Number #2016122216032334 secret

    Author
    apr...
    Date
    2016-12-26
    Status
    Answered
    Question
    This is secret post
  29. expiry date secret

    Author
    riz...
    Date
    2016-12-26
    Status
    Answered
    Question
    This is secret post
  30. expiry day

    Author
    ola...
    Date
    2016-12-25
    Status
    Answered
    Question

    hi, what is the exp. day of this product?

    Answer

    Hello dear customer

     

    I'm jimi of stylekorean manager

     

    Expired date of this product is on 2018.06.24

     

    Thanks.

     

    [From. Stylekorean]

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