The scent shocked me at first, since I wasn't really able to place it, it's not bad, just surprisingly refreshing. The balm doesn't irritate my eyes at all, and it's very effective. A little goes a long way, so this will last me for quite a bit. The Packaging is also very cute, but the piece that holds the spatula can seem like a bit of a hassle. It would have been nice if that was attached to the container itself, but overall definitely worth the hype, and likely will be repurchasing.