This product does claim to remove eye makeup, but I find that when I use it on my eyes, my vision gets cloudy during the milky phase and stays that way until it is fully rinsed away; however, it doesn't burn and is just annoying. It also still leaves makeup residue, so I prefer to remove my eye makeup in a separate step.
My face always feels soft and moisturized after this oil cleansing step and I can trust that my face makeup has fully been removed. I have used two of these. The only thing I don't like about this product is that I need a separate cleanser for my eyes.