- All parcels from StyleKorean are shipped from Korea.
- Shipping cost is calculated from Korea to the destination country.
- Every order is normally shipped out within 72 business hours from the time of order confirmation, if a shipping delay occurs, we will inform customers of the issue within 72 hours.
- We are unable to ship to the following address: P.O. Box, APO, FPO, DPO., this message appears automatically and won’t disappear even after customers enter the full address. As long as customers can proceed to the next stage, then there won’t be any issues.

Requirements for the FREE shipping

 Only beauty categories are applicable.

*Excluding K-pop goods including albums.

Due to customs regulations that can cause extensive delays, StyleKorean limits the maximum order amount to $500 (excluding cost of shipping).
Customers who wish to purchase more than $500 are recommended to place two separate orders to avoid customs issues.

1. Lost Parcel

- Customers need to inform us within 30 days when the delivery status has been marked as “Delivered”, but they haven’t received it so that we can inquire with the shipping company regarding it.
- Customers need to cooperate in providing us with proof of evidence such as pictures of any issues that occurred.
- A refund can be processed only if the delivery company officially claims the parcel as “Lost”.
- The delivery company is not responsible for a stolen or missing package after the delivery to the recipient's correct address, and a refund or redelivery is not possible in this case.

2. Tax Payment Refusal

- If customers refused to pay the customs tax, in which we had stated on the “Shipping Notice” that it is a part of customers responsibility, refund is NOT possible in this case.
- Please note that after it is confirmed that customers refuse to pay customs tax until the determined period decided by the shipping company, the whole package will be returned or disposed of, and even when customers change their mind and want to pay it, as it is already too late, refund or redelivery is not possible.

3. Recipient Unreachable

- In case of incorrect address or contact information on customers’ order, we will send an email requesting the correct information. If customers fail to provide the required information within the determined period decided by the shipping company, the whole package will be returned or disposed of.
- Please be aware that refund or redelivery is NOT possible in this case.